Frequently Asked Questions
Everything you need to know about our premium wireless audio and video solutions.
Does Hollyland offer international shipping?
Yes, we ship our wireless transmission systems and microphones to most countries worldwide. Shipping times and costs vary based on your location and the selected delivery method at checkout.
What is the warranty period for Hollyland products?
All authentic Hollyland products purchased through our store come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship.
What is your return policy for electronics?
We offer a 30-day return policy. Items must be in their original packaging, include all accessories, and be in 'like-new' condition to qualify for a full refund.
Are my payments secure on your website?
Absolutely. Our store uses industry-standard SSL encryption and is PCI-compliant, ensuring that your credit card and personal information are protected during every transaction.
How can I update the firmware on my device?
Firmware updates can be found in our 'Downloads' section. You can typically update your device via the HollyView app or by connecting the unit to your computer via USB.
What should I do if my wireless system is experiencing interference?
We recommend using the 'Auto Scan' feature on your device to find the cleanest available frequency channel. If issues persist, please contact our technical support team for optimization tips.